INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I get in touch with Essentials Store?
You can reach out to us via email at support@officialsessentialhoodie.com for any assistance or inquiries.
What is your response time for emails?
Our team typically responds to emails within 24-48 hours. For urgent matters, feel free to call our support number during business hours.
What are your customer support hours?
Our support team is available Monday to Friday, 9:00 AM to 5:00 PM (PST), to assist you with any questions or concerns.
Can I track my order through customer support?
Yes, if you need help tracking your order, please email us your order details or provide them over the phone, and our team will assist you.
What should I do if I receive a damaged or incorrect item?
If you encounter any issues with your order, please contact us immediately via email or phone. Provide your order number and details, and we’ll work quickly to resolve the issue.
INFORMATION ABOUT US